FAQ

CBD is one of the naturally occurring compounds found in the hemp plant. CBD is non-psychoactive and has been used for its medicinal and therapeutic properties for thousands of years.

JACANA Wellness product collection is made using 100% organic CBD grown on our 100-acre farm in Jamaica. All products are manufactured in the US at an NSF-certified facility in the USA. We are committed to natural and sustainable practices throughout our production process to meet internationally recognised quality standards.

Our products contain 0% THC, and every product is linked to a Certificate of Analysis. Our range has been designed for the international user and to factor in the varying THC limits in force around the world. Our products are legal in most common travel destinations, including the USA, Canada & Europe. However, we recommend checking the legal status of CBD in the country you are travelling to.

Our products are available for people aged 18 and over. Age verification may be required when purchasing through our website.

JACANA is committed to the highest quality standards. All of our products are carefully formulated and tested in-house and at third-party laboratories to ensure they are free of any chemicals or contaminants. Tests are completed for potency, heavy metals, microbial, residual solvents and pesticides to ensure you receive the finest Jamaican wellness products.

No, you will not experience any psychoactive effects as our product collection is designed for wellness benefits. Our products contain CBD derived from organic hemp plants.

Start low and go slow. Everybody has a slightly different tolerance to CBD. Therefore, we suggest starting with the recommended dose as stated on the product packaging. If you have any concerns about existing health conditions or you are taking other medications, please consult your doctor.

CBD is used as a supplement. However, if you have any concerns about existing health conditions or you are taking other medications, please consult your doctor or medical professional.

JACANA products are best to be kept away from direct sunlight and in a cool place (ideally under 75 degrees Fahrenheit). Optimal storage of the products will preserve the quality of the natural ingredients in the product.

JACANA prioritises quality at every step. Our products are cruelty-free and gluten-free while also being vegan-friendly.

Premium, organic, and third-party tested CBD Balm, Oil Drops, Lubricant, Body & Massage Oil, and Gummies, with bundle specials available. Stay updated on our website and Instagram for seasonal gift sets and exclusive offers.

Yes, we offer free shipping to the US and UK on orders over $200, with easy returns.

Select your product, add it to your cart, and proceed to checkout via our secure payment system powered by Authorize.net.

We accept all major cards, including Visa and American Express.

Yes, make sure to visit our website and Instagram regularly for exciting promotions and discounts.

Yes, all our ingredients are sustainably sourced, grown, and cultivated on our organic-certified farm in Jamaica.

Yes, unopened items can be returned within 30 days for a full refund. We cover return shipping for errors on our part.

Reach out through our contact form or email info@jacanawellness.com.